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FAQ's Index >> Usability

  • Does web-store-buddy work with different browsers?

    web-store-buddy is a server side application and that means that it requires nothing more than standard functionality from the shopper's browser
  • Does web-store-buddy remember the details of returning customers?

    Yes. When a shopper returns to place repeat orders all their address details are “remembered” from their previous order.
  • If a shopper leaves my web site and then returns, will web-store-buddy remember the contents of their shopping cart?

    Yes. A shopper can move from page to page on your web site and any items they have placed in their shopping basket (and any address or order details they have entered) are stored. This means that you do not have to keep your shoppers within a restricted “ordering section” of your web site. A shopper can even leave your web site altogether, and when he/she returns their shopping cart contents will be still there. However once a visitor to your web site closes down their browser, their details are not stored (unless they have actually completed an order).
  • Does web-store-buddy use cookies?

    In common with just about all online shopping systems web-store-buddy uses cookies to keep track of the shopper and maintain the shopper's cart contents. However the policy of web-store-buddy is to use only session cookies. This ensures that web-store-buddy conforms to best practice privacy standards.
  • What happens if a shopper has disabled cookies in their browser?

    If a shopper is so paranoid that they disable cookies altogether in their browser then they will not be able to place an order. It's unlikely that such a shopper would be able to buy online at any web site on the Internet with cookies disabled! However in the unlikely event that a shopper is browsing with this setting, web-store-buddy warns the shopper and gives them a chance to change their browser settings
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